With many pastors facing burnout and congregations suffering from internal divisions, there is a need for Christian resources that present concrete problem-solving techniques for handling conflict in the church. This book offers practical skills and strategies that the authors have learned through years of studying nonviolent communication (NVC) as described in Marshall Rosenberg’s book, Nonviolent Communication: A Language of Life, and as developed by numerous NVC trainers all over the world. Using real-world case studies and examples, Hunsinger and Latini helpfully guide pastors and lay leaders through effective and compassionate ways to deal with discord. These strategies include differentiating observations from evaluations, experiencing and expressing feelings, identifying and connecting with needs, and making requests rather than demands. By learning the basic skills of compassionate communication, church leaders can be empowered to transform, rather than merely manage, church conflict.
Theresa F. Latini is the George Weinman Chair of Pastoral Theology and Ministry at Luther Seminary and Parish Associate at Lake Nokomis Presbyterian Church in Minneapolis. An ordained minister in the Presbyterian Church (U.S.A.), she is the author of The Church and the Crisis of Community: A Practical Theology of Small-Group Ministry.
